Asst. Sales Manager– Commercial Vehicles

Industry: Automobiles

Total Positions: 1

Job Type: Full Time/Permanent

Gender: Male

Salary: 3500USD - 4500USD (Monthly)

Education: Master of Business Administration

Experience: 10-15 Years

Location: Muscat, Oman

Skills: Asst. Sales Manager– Commercial Vehicles

Posted Date: 06-07-2021

Description:

Position Summary 

  • Develop business strategy & plans; Drive business development and sales conversion; Maximise financial gain and minimize risk/loss; Drive customer process improvement; Generate visibility for the firm/unit; Build principal relationships.
  • With the objective of : Improving market share and profitability for IECC
  • Responsible to achieve the sales objective defined for new cars of the BMW brands by managing sales team.
  • Responsible for brand building and customer experience building activities (e.g. leverage activities across various channels, on- and offline: 
physical/store, web (including 3rd party) and App).
  • Responsible to achieve a high level of potential utilization and secure vehicle retailer revenue.
  • Responsible to gain and loyalize the commitment of customers to the retailer using personalized service and professional support.
  • Responsible for cross channel selling and customer satisfaction through the integration of off- and online channels. 

Key Responsibilities

 

  • Stabilize and continuously expand the retailer-customer base, Defines quantitative and qualitative targets for sales, acquisition, and customer care.
  • Manages and controls sales funnel activities of sales staff via sales systems like DMS based on relevant KPIs (Conversion Rate, NPS, financial services car sales conversion, penetration rate, etc.) and other available systems.
  • Exploit sales potential in the local area of influence., Assumes responsibility for and performs continuous monitoring of the target achievements (quantitative & qualitative objectives; e.g.: retail target, segment share, contribution margin,), and in case of deviations create an action plan, defines improvement measures, assigns a person responsible, and regularly follows up on action plan
  • Controls sales processes by corporate and legal objectives
  • Develops and operates hard-selling measures (e.g. quarter-end pushes, stock clearance), sales staff incentives and sales events (e.g. product presentations)
  • Conducts lead to sales gap analysis and ensure structured lead planning process together with CRM Manager and steers his sales advisors accordingly (sales funnel management).
  • Analyses the sales market potential and market utilization, Plans, and implements marketing measures (in collaboration with Marketing Manager, if existing)
  • Coordinates out-of-retailer customer contacts and conducts customer visits.
  • Is responsible for all personnel decisions regarding his sales employees (plans staffing requirements, recruits and reduces his staff) and defines the structure of the sales department and who performs each task.
  • Acts as a role model and ensures brand-compatible employee behavior, Motivates sales team, ensures coordination, collaboration and knowledge sharing among other staff.

 Conducts “difficult” customer meetings to secure customer satisfaction and retention

  • Assumes responsibility for the processing of complaints and legal processing.
  • Represents retailer and brand in the society and at business opportunities, Ensures process and communication interface and collaboration with other areas in the retailer.

 Requirements

 ·         MBA / Engineering Graduate

·         15+ years of hands-on experience in sales of Commercial Vehicles (Buses & Trucks) with a proven track record, either with a large manufacturing company or large dealerships.

·         Must have excellent communication and influencing skills to generate sales and to achieve targets.

·         Must be a good negotiator and smart operator to understand market competition, complexity, and dynamics.

·         Age: Up to 45 years of age.

·         Oman / GCC Driving license.