Industry: Automobiles
Total Positions: 1
Job Type: Full Time/Permanent
Gender: No Preference
Salary: 1168USD - 1298USD (Monthly)
Education: Bachelor′s Degree
Experience: 5-8 Years
Location: Muscat, Oman
Skills:
Posted Date: 31-07-2021
Description:
Position Summary
- Closes sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts, explaining provisions, explaining and offering warranties, services, and financing.
- Acquire and loyalist customers and ensure customer satisfaction at any time. Generate highest level of customer experience and brand loyalty in every task and activity.
- Be knowledgeable about products and services, and able to understand the needs of each customer segment.
Key Responsibilities
- Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifies buyers by understanding buyer’s requirements and interests; matching requirements and interests to various models; building rapport.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Provides sales management information by completing reports.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Plans and conducts acquisition activities in the case of select target groups in the particular market area.
- Creates and systematically administers customer and interested party files as well as enters ascertained and current customer data (address generation via in-store contact, area acquisition, address purchase, marketing measures…etc. within the end of term process: follow-up of ending financed contracts and in equity contracts).
- Organizes the test drive with the need-based vehicle, as well as records the test drive results in IT system.
- Verifies the configured car and ensures all needed features are integrated (missing features to be integrated).
- Keeps in touch with customer during period of waiting time, invites customer to retailer events, informs about services, sends vehicle manual, etc., evaluates/leverages potential post purchase upselling opportunities
Requirements
- Degree / Diploma / Good general education /Equivalent qualification
- 5+ years of work experience with a premium car brand /automobiles industry.
- Pleasing Smart and Composed Personality
- Age: 25 - 35 Yrs years.
- Omani National
- Experience in a motor vehicle company.
- Working experience with customer contact.
- Professional experience as a sales Executive.
- Ability to listen and understand customers.
- Strong customer servicing orientation.
- Attitude of trustworthiness, “human touch” in interactions with customer.
- Flexibility, willingness to learn, ability to quickly adapt.
- Digital abilities, excitement about digitalization, online sales and social media affinity.
- Openness to innovation.
- Driving license.