Industry: Automobiles
Total Positions: 1
Job Type: Full Time/Permanent
Gender: No Preference
Salary: 700USD - 850USD (Monthly)
Education: Bachelor′s Degree
Experience: 3-8 Years
Location: Muscat, Oman
Skills: Customer Engagement , Sales, Team Work, Service, Market Knowledge
Posted Date: 27-05-2024
Description:
We are seeking a proactive and knowledgeable Counter Sales Executive specializing in vehicle spare parts to join our esteemed automotive group in Oman. The successful candidate will be responsible for managing counter sales operations, providing exceptional customer service, and ensuring that our spare parts inventory meets customer demands effectively.
Key Responsibilities:
· Customer Service: Greet and assist customers promptly and professionally, addressing their needs and inquiries related to vehicle spare parts.
· Sales: Drive sales of vehicle spare parts by identifying customer requirements, suggesting appropriate parts, and closing sales transactions.
· Product Knowledge: Maintain in-depth knowledge of vehicle spare parts, including their specifications, applications, and compatibility with various vehicle models.
· Order Processing: Accurately process customer orders, including billing, packaging, and arranging for delivery or pick-up.
· Inventory Management: Monitor stock levels, manage inventory records, and coordinate with the procurement team to ensure adequate stock availability.
· Record Keeping: Maintain accurate records of sales transactions, inventory levels, and customer interactions using inventory management software.
· Reporting: Prepare and submit regular sales and inventory reports to management, highlighting sales performance and stock status.
· Collaboration: Work closely with the sales team and other departments to ensure seamless operations and a positive customer experience.
· Problem Resolution: Address and resolve customer complaints or issues related to spare parts promptly and efficiently.
Required Qualifications
· Education: High school diploma or equivalent; additional certification in automotive parts management is advantageous.
· Experience: Minimum of 3-8 years of experience in sales of vehicle spare parts, preferably within the automotive industry.
· Technical Skills: Strong understanding of vehicle spare parts, including their functions and compatibility.
· Sales Acumen: Proven ability to meet or exceed sales targets and drive revenue growth.
· Customer Focus: Excellent customer service skills with a commitment to understanding and fulfilling customer needs.
· Communication: Strong verbal and written communication skills in English; proficiency in Arabic is a plus.
Organizational Skills: Exceptional organizational and time management skills, with attention to detail.
Computer Skills: Proficiency in using inventory management software and Microsoft Office Suite.
Team Player: Ability to work effectively both independently and as part of a team.