Industry: Automobiles
Total Positions: 1
Job Type: Full Time/Permanent
Gender: No Preference
Salary: 700USD - 850USD (Monthly)
Education: Bachelor′s Degree
Experience: 3-8 Years
Location: Muscat, Oman
Skills: Customer Engagement , Sales, Team Work, Service, Market Knowledge
Posted Date: 27-05-2024
Description:
We are seeking a dedicated and experienced Counter Sales Executive specializing in heavy vehicle spare parts to join our leading automotive group in Oman. The successful candidate will be responsible for managing counter sales operations, providing exceptional customer service, and ensuring the availability and accuracy of heavy vehicle spare parts inventory.
Key Responsibilities:
· Customer Service: Greet customers promptly and professionally, understand their needs, and provide expert advice on heavy vehicle spare parts.
· Sales: Drive sales of heavy vehicle spare parts by identifying customer requirements, recommending appropriate parts, and completing sales transactions.
· Product Knowledge: Maintain comprehensive knowledge of heavy vehicle spare parts, including their specifications, applications, and compatibility with various heavy vehicle models.
· Order Processing: Accurately process customer orders, including billing, packaging, and coordinating delivery or pickup.
· Inventory Management: Monitor and manage stock levels, maintain accurate inventory records, and liaise with the procurement team to ensure optimal stock availability.
· Record Keeping: Maintain detailed and accurate records of sales transactions, inventory levels, and customer interactions using inventory management software.
· Reporting: Prepare and submit regular sales and inventory reports to management, highlighting sales performance, inventory status, and any discrepancies.
· Collaboration: Work closely with the sales team and other departments to ensure seamless operations and a positive customer experience.
· Problem Resolution: Address and resolve customer complaints or issues related to heavy vehicle spare parts efficiently and effectively.
Qualifications Required
· Education: High school diploma or equivalent; additional certification in automotive parts management or a related field is advantageous.
· Experience: Minimum of 3-8 years of experience in sales of heavy vehicle spare parts, preferably within the automotive industry.
· Technical Skills: In-depth understanding of heavy vehicle spare parts, their functions, and compatibility with different heavy vehicle models.
· Sales Acumen: Proven ability to achieve and exceed sales targets and drive revenue growth.
· Customer Focus: Excellent customer service skills with a strong commitment to understanding and fulfilling customer needs.
· Communication: Strong verbal and written communication skills in English; proficiency in Arabic is a plus.
· Organizational Skills: Exceptional organizational and time management skills, with attention to detail.
· Computer Skills: Proficiency in using inventory management software and Microsoft Office Suite.
· Team Player: Ability to work effectively both independently and as part of a team.