Industry: Automobiles
Total Positions: 1
Job Type: Full Time/Permanent
Gender: No Preference
Salary: 1000USD - 2000USD (Monthly)
Education: Diploma
Experience: 4-10 Years
Location: Muscat, Oman
Skills: Target Oriented, Customer relation, Product Knowledge, Lead Generation, Compliance
Posted Date: 30-07-2024
Description:
• Actively identifies potential customers to sell parts and achieve set targets. This includes making cold calls and responding to market feedback (Sales leads) to establish contact, provide preliminary information and subsequently generate new business
• Schedules visits and meets customers to discuss and understand customer needs. This includes providing product information and technical advice (such as warranty policies) to customers, handling objections, ensuring the correct part is ordered, communicating delays due to unavailable stock
• Follows sales process as per set guidelines and negotiates prices to close a profitable deal. Once this is done, inputs parts’ requisition in the system to ensure ease of reference and facilitate order processing
• Prepares parts estimates and quotations to present a formal offer to external customer
• Coordinates the supply of parts requested by the Workshop to ensure they are available on time. In case of unavailable stock , promptly communicates with the ordering section for ordering requested parts to establish lead time and delivery
• Assists in stock control to reduce slow moving stock and obsolete stock. This includes recording and controlling back orders and incorrect parts received to follow-up, take corrective action and ensure appropriate receipt of goods
• Issues invoices and secures amount due from the customer to ensure timely payment collection. This includes gathering monthly customer statement of accounts and following-up/communicating regularly with the customer on the status of accounts and payments due
• Carry out market intelligence to provide regular updates on competition in terms of product, prices and promotional activities
• Assists in the display of parts to ensure visual effectiveness in the retail outlet
• Generates reports related to customer visits, sales achieved/lost and stock supply to facilitate management review
• Attends regular meetings with the Line Manager to provide updates on sales achieved and receive feedback on issues if any
• Participates in technical and customer skills training to increase knowledge on new parts/ models and enhance customer relationship management ration
Requirement
• High School Certificate/ Diploma
Experience
• Minimum 2 to 3 years of front desk/outdoor sales within the automotive industry
Skills
• Sound technical knowledge of parts
• valid driving Licence
• Written and verbal communication in English (other regionally spoken languages including Arabic would (be an added advantage)
• PC literacy