Industry: Automotive & Home Appliances Group
Total Positions: 1
Job Type: Full Time/Permanent
Gender: No Preference
Salary: 400USD - 750USD (Monthly)
Education: Diploma
Experience: 5-12 Years
Location: Masqat, Oman
Skills: Technique, Right Tools, Working mentality, Customer Satisfaction, Pressure Hanling and Punctuality
Posted Date: 18-12-2024
Description:
We are seeking a skilled and experienced Technician - Home Appliances to join our team. The ideal candidate will be responsible for installing, maintaining, and repairing various home appliances, ensuring customer satisfaction and high-quality service delivery.
Essential Duties & Responsibilities:
• Technical Expertise: Install, service, and repair various household appliances, such as refrigerators, washing machines, dishwashers, air conditioners, and ovens.
• Customer Service: Respond promptly to customer service requests, diagnose appliance issues, and provide repair solutions.
• Troubleshooting: Evaluate and troubleshoot problems with appliances, identifying the cause of malfunctions.
• Maintenance: Perform routine maintenance on appliances to ensure optimal performance and longevity.
• Documentation: Maintain accurate records of repair work, including details of the problem, solution, and parts used.
• Communication: Provide customers with repair estimates, timeframes, and advice on appliance usage and maintenance.
• Inventory Management: Manage inventory of spare parts and tools, ensuring availability for repairs.
• Billing and Invoicing: Complete billing and invoicing paperwork accurately and efficiently.
Qualifications:
• Education: ITI Diploma or other technical graduations in a relevant field.
• Experience: Minimum of 3-5 years of experience in appliance repair and maintenance.
• Skills: Strong technical skills in electrical and mechanical systems, proficiency in using hand tools, and excellent problem-solving abilities.
• Customer Service: Excellent communication and customer service skills, with the ability to explain technical issues in simple terms.
• Physical Stamina: Ability to stand for extended periods and lift heavy objects when necessary.