Sales Supervisor

Industry: Automobiles

Total Positions: 1

Job Type: Full Time/Permanent

Gender: No Preference

Salary: 2000USD - 3000USD (Monthly)

Education: Master′s Degree

Experience: 3-10 Years

Location: Muscat, Oman

Skills: Target Oriented, Customer relation, Prooduct Knowledge, Lead Genereation, Compliance

Posted Date: 09-07-2025

Description:

The Sales Supervisor oversees showroom operations, ensuring sales targets are achieved while maintaining high customer satisfaction. The role supervises the sales team, manages showroom activities, supports marketing initiatives, and ensures adherence to brand and operational standards to drive business growth and market leadership.

Key Responsibilities:

  • Execute showroom marketing activities to maintain market leadership.

  • Supervise vehicle sales processes, customer service delivery, and staff performance.

  • Achieve sales targets and ensure high customer satisfaction, including CSI and Mystery Shop scores.

  • Assign duties to the sales team and support them in handling complex customer interactions.

  • Monitor showroom traffic, leads, demo drives, and daily sales reports.

  • Handle customer complaints, escalating them as necessary for resolution.

  • Ensure adherence to brand standards, company policies, and sales procedures.

  • Act as the liaison for VIP customers and serve as a link between the sales team and Sales Manager.

  • Coordinate with Aftersales teams to ensure timely and seamless vehicle delivery.

  • Manage inventory following FIFO principles, avoid aging stock, and monitor competitor offers.

  • Propose and support marketing and social media initiatives to enhance visibility.

  • Conduct training for the sales team on service excellence and product knowledge.

  • Provide input on market trends and customer feedback for order planning.

  • Collaborate with the Marketing team to prepare for and execute events.

Qualifications & Requirements:

  • Bachelor’s Degree or equivalent qualification.

  • 3–10 years of experience in a supervisory sales role (automotive industry preferred).

  • Bilingual proficiency (mandatory).

  • Valid driver’s license.

  • Strong communication, leadership, and negotiation skills.

  • Team-oriented, reliable, and target-driven.