Industry: Travel & Tourism
Total Positions: 1
Job Type: Full Time/Permanent
Gender: Male
Salary: 2500USD - 3500USD (Monthly)
Education: Bachelor′s Degree
Experience: 7-15 Years
Location: Muscat, Oman
Skills: • Strong negotiation and supplier management skills • Excellent attention to detail in itinerary planning and costing • Customer-centric approach with problem-solving ability • Strong communication and interpersonal skills • Ability to work under pressure and meet deadlines
Posted Date: 23-03-2026
Description:
Job Summary
We are looking for a result-oriented and customer-focused Senior Executive – Outbound Tourism to join a leading travel house in Oman. The role involves managing end-to-end outbound holiday planning, developing competitive travel products, and delivering exceptional customer experiences while ensuring strong commercial performance.
Key Requirements
- Bachelor’s degree in Travel, Tourism, Hospitality, or related field
- 5–7 years of experience in outbound travel operations / product development / contracting
- Strong destination knowledge across Europe, Asia, short-haul and long-haul destinations
- Proven expertise in supplier negotiation, contracting, and costing
- Hands-on experience in handling FIT, Group Tours, and Series Tours
- Strong client handling and relationship management skills
- Advanced proficiency in MS Excel (costing, pricing, and analysis)
- Strong commercial acumen and analytical mindset
Key Responsibilities
- Handle enquiries for holiday packages, hotels, visas, and cruises efficiently
- Design and deliver customized travel itineraries aligned with client preferences and budgets
- Provide expert destination knowledge and travel insights to enhance client confidence
- Manage end-to-end booking processes including hotels, packages, tours, and excursions
- Source and secure the best rates and deals from global suppliers and DMCs
- Guide clients on visa application processes and documentation
- Achieve assigned sales and revenue targets
- Build and maintain strong customer relationships to drive repeat and referral business
- Deliver exceptional customer service across pre-tour and on-tour stages
- Develop and manage outbound FIT and group tour products for assigned destinations
- Negotiate and finalize contracts with overseas DMCs, hotels, and suppliers
- Maintain updated rate sheets, costing templates, and product documentation
- Ensure profitability, pricing consistency, and margin optimization across all products
Key Competencies
- Strong negotiation and supplier management skills
- Excellent attention to detail in itinerary planning and costing
- Customer-centric approach with problem-solving ability
- Strong communication and interpersonal skills
- Ability to work under pressure and meet deadlines
Preferred Profile
- Experience with reputed travel agencies / tour operators in Oman or GCC
- Exposure to international holiday packages and multi-destination itineraries
- Immediate or short notice candidates preferred